RETURN FORM or CHANGE OF ORDER
SEND US A MESSAGE
If you want to return an order or you need to change an order before it has been processed, please send us more details by using this handy contact form. Don't forget to include your order number and contact details, so we can process your enquiry as quickly as possible.
If you are not completely satisfied with the goods you have received in your order, we accept returns for refund or exchange if returned within 14 days of delivery. You can return goods for a full refund of the purchase price at any time within 14 days of receipt.
Refund & Processing times:
We typically process returns within 3-5 business days after the carrier delivers the item to our Returns Center. When we complete processing your return, you can choose for the refund to be issued to the original payment method or as a Gift Card balance.
Once we issue your refund to the original payment method, it takes additional time for your financial institution to make funds available in your account. This can be within 3-10 business days depending on your financial provider. Gift card balances are issued by us on the same day.
If you are a Gift recipients you can return your gift directly to us. Our return policy also applies to Gifts - however the Return will be automatically handled via Gift Card Balance. Please do get in touch if you have any further questions.
Please send the goods with sufficient postage to cover return to following address:
Bavari Ltd - Bavari Online Shop
124b Plough Road
SW11 2AL - LONDON
The return will be at your own cost and risk. Please use the return form that was included in the original order. Once we have received your order it will be inspected to ensure it meets all our returns criteria. As soon as the return is approved, we will send you an email to notify you of your refund. Please note that we are unable to refund any shipping costs. For more detailed information visit https://www.bavarishop.com/policies/refund-policy